Frequently Asked Questions

Bon Bini Suites in Aruba is located at Schotlandstraat 59, Oranjestad.

The different room types available at Bon Bini Suites are as follows:

• Model 1 Deluxe - Two bedrooms, one with a Queen bed and another with two twin beds, One Bathroom
• Model 2 Basic - One bedroom with One Queen bed, One Bathroom
• Model 3 Comfort - One bedroom with Two Twin beds, One Bathroom

For special requests or accommodations, please contact our property manager at +297 593 5400 or email reservations@bonbinivacationaruba.com.

The check-in time is at 11 am, and check-out time is at 4 pm. It's important to note that guests must obtain permission from the Bon Bini Staff for a late check-out. If a guest overstays without approval, the security deposit may be forfeited, and non-compliance could lead to another form of corrective action.

No, smoking is not allowed in the rooms or on the balconies of the property. The property enforces a strict no smoking policy throughout its premises.

The front office timings are from 9 am to 6 pm.

Room service is not 24x7, however, you can request and receive it between the 9 am to 6 pm time frame.

In situations of late check-ins and check-outs, please contact the reservation host one day ahead of check-in or check-out in order for someone to be available to assist you.

1. Please fill in a guest registration form.
2. Please present your passport for us to take a copy.
3. Please fill in the Terms and Condition form.
4. Please fill in the credit card authorization form for security deposit or please fill in the cash deposit for security deposit.

There are 32 units present on the property.

No, pets are not allowed on the property.

The maximum occupancy for each room type is as follows:

• Model 1: 4 people (normal occupancy) or 5 people (with sofa bed).
• Model 2: 2 people (normal occupancy) or 3 people (with sofa bed).
• Model 3: 2 people (normal occupancy) or 3 people (with sofa bed).

Bon Bini Suites in Aruba is located at Schotlandstraat 59, Oranjestad.

You'll find a variety of popular tourist attractions conveniently located nearby. Just a 6-minute drive from the hotel is the vibrant main street area of Aruba, Oranjestad. Here, you can explore the cruise ship docks, lively markets, and the iconic "I love Aruba" sign. The main street tram and other tourist attractions add to the charm of this area. Additionally, the museum of Aruba is also within easy reach. Moreover, our hotel is surrounded by stunning beaches, including Eagle Beach and Manchebo Beach, offering you the perfect opportunity to unwind and soak up the sun.

Yes, there is public transportation available nearby. The closest bus stop is conveniently located next to Horacio Oduber Hospital, making it easy for you to access public transportation and explore the island. From there, you can easily access various destinations and attractions on the island using the local bus system. Whether you're looking to visit nearby attractions, explore the city, or travel to other parts of the island, the public transportation options near our location offer a convenient and cost-effective way to get around.

Yes, there are several cultural and historical sites located in Oranjestad, which is just a 6-minute drive from the hotel. One prominent historical site is Fort Zoutman, a significant landmark that holds cultural and historical importance. Additionally, the museum is also situated in this area, offering visitors a chance to delve deeper into Aruba's rich history and heritage. Exploring these sites will provide you with fascinating insights into the island's past and its vibrant cultural identity.

There are several spa centers located conveniently close to our hotel, including Inspiration Art Nails & Spa, Shalom Body & Soul, Clinical Massage Aruba, and Spa Casa Del Mar. These nearby establishments offer various spa services, allowing you to enjoy a relaxing and rejuvenating experience during your stay.

Yes, there is a casino located nearby. The closest casino is Alhambra Casino, providing you with a convenient and entertaining option to try your luck and enjoy some gaming excitement during your stay.

Queen Beatrix International Airport (AUA) is indeed the closest and only airport on Aruba, located approximately 8 kilometers away from the hotel, which is about an 11-minute drive. While we do not provide shuttle services, there are various transportation options available at the airport, including taxis and rental cars, to conveniently get you to the hotel.

The closest car rental service is Amigo Car Rental – Aruba, which is just 51 meters away from the property.

We accept credit cards, debit cards, and cash for booking reservations, providing guests with a range of payment options.

Payment for the reservation is required to be settled 30 days before the scheduled arrival date. It is essential to make the payment by this deadline to secure your reservation and ensure a smooth check-in process upon arrival. We recommend making the payment on time to avoid any potential issues or cancellations. If you have any questions or need assistance with the payment process, our staff will be happy to help and ensure that your booking is confirmed as per your desired dates.

Yes, to secure a booking, a 50% reservation deposit is required. This deposit is necessary to confirm and hold the reservation for your desired dates. Making the reservation deposit ensures that your accommodation is reserved exclusively for you during the specified period. The remaining balance will typically be due at a later date.

Yes, when making payments with a debit or credit card, there is a 4% bank service fee that applies. This additional fee is necessary to cover the charges imposed by the bank for processing card transactions. It's essential to be aware of this fee while making your payment so that you can factor it into your total cost.

Cancellation policy -

• Cancellation 90 days before the start of stay: No cancellation fee, booking fee, and processing fee will be waived. Your credit card will be refunded for the amount of deposit received, excluding service charges attributed to the payment method.
• Cancellation after 90 days: The reservation deposit is non-refundable.
• Cancellation within 30 days of arrival date and no-shows: All monies paid are forfeited, and no refund will be made unless Lumière is able to fill in the vacancy resulting from the cancellation.
• All cancellations must be submitted in WRITING.
• Travel insurance is recommended for protection against unforeseen circumstances.

Yes, if you cancel your reservation at least 90 days before the start of your stay, you will receive a full refund. In this case, no cancellation fee will be applied, and both the booking fee and processing fee will be waived. Your credit card will be refunded for the amount of the deposit received, excluding any service charges attributed to the payment method. This policy allows you to receive a full refund if you cancel well in advance of your scheduled arrival date, providing flexibility and peace of mind for your travel plans. If you have any further questions or need clarification, please feel free to contact us.

The cancellation policy allows for a full refund if bookings are canceled at least 90 days before the stay, with no cancellation fee, and both the booking fee and processing fee waived. However, if cancellations occur after 90 days, the reservation deposit becomes non-refundable. For bookings canceled within 30 days of the arrival date or in the case of no-shows, all payments are forfeited unless the vacancy can be filled as a result of the cancellation. All cancellations must be submitted in writing, and guests are advised to consider purchasing travel insurance and cancellation insurance for protection against unforeseen circumstances that may lead to a cancellation.

If you need to cancel only a part of your reservation, such as reducing the number of nights, the refund will depend on whether we are able to fill in the vacancy resulting from the cancellation. In such a case, the amount for the canceled nights, less the processing fee, would be refunded back to your account. However, if we are unable to fill the vacancy caused by the partial cancellation, the refund for the canceled nights may not be applicable. It is essential to inform us about any changes in your reservation as early as possible so that we can best accommodate your needs and make the necessary arrangements.

Yes, you can pay in cash upon arrival. We accept cash as a payment method, providing you with the flexibility and convenience to settle your reservation upon check-in.

No, travel insurance is not included in the payment for your stay at Bon Bini Suites. It is recommended that guests arrange their own travel insurance to cover any unforeseen circumstances or disruptions during their trip.

There is an additional fee of $20 per person per night for each extra guest at Bon Bini Suites. It's important to note that only one extra guest is allowed per accommodation.

Although Bon Bini Suites doesn't currently provide specific discounts or special offers for advance payments, opting to pay in advance ensures the reservation is secured.